When on a hike – you always want to take the most secure path, and not risk taking an unsafe route. With so many features now in the Cloud, it can be tricky to ensure that all of the traffic in and out of your services is secured over HTTPS – both for the safety…
When you are building a distributed platform, You’ll need to regularly update the machines that you have deployed around the world. With Amazon Web Services (AWS), one way to do this is to deploy the updated machine in one region, and create an Amazon Machine Image (AMI) of that server. Then, by copying that AMI…
There’s nothing worse than an outage. Every outage has a cost – both in revenue, sales, but also reputation and perceived reliability. No one wants their company to appear in the news as having a DevOps issue that cratered their service. Building RunBooks to perform regular health checks on your system is an effective way…
unSkript has hundreds of built-in Actions that allow you to quickly build integrated Runbooks with popular Cloud providers, databases, and more. But sometimes, the supplied Actions are not exactly what you are looking for. Luckily, since each Action is written in Python, it is easy to extend and customize any existing Action to exactly suit…
Over the last few weeks, ChatGPT has been the buzz of the development world. One of the biggest questions that has been asked is “Is the AI coming to replace developers?” Will a fleet of Daleks come after us shouting “exterminate?” Or will AI code generators just become another tool in our arsenal? In this…
Moving systems to the cloud makes a lot of sense operationally – letting the experts take care of the infrastructure, and let us build what we need to make our company successful. But this comes at a substantial downside – your monthly cloud bill. Cloud providers have made it insanely easy to spin up new…
In our first post we answered how you can start or improve your incident response using runbook automation in your organization. The second post gives you a framework for evaluating processes and technologies for the phases we see that leading organizations are building in the space. In this third post, we discuss how…
Most of the tech giants including companies like Amazon, Netflix, started to build their systems using a monolithic architecturebecause back in the time it was much faster to set up a monolith and get the business moving. But over time as the product matures or fast growth happens, with growing systems the code gets more…
In my last blog, we looked at the various challenges impacting incident response and why its mostly a manual process. It’s time to look at what it takes to introduce automation into incident response. We see this as a three pronged approach: platform, content & context and customizability. Let me explain. Open and Extensible Platform In…
The need for Responsible Automation of Production Incidents Unless you are living under a rock, you saw the Facebook outage play out earlier this week. While not being able to share and comment on cat pictures was the common outcome for most customers, the story was much bigger in the operations community. Facebook has already…
